HUPSTOOT HEALTH — Returns & Refund Policy

Last updated: 8 September 2026

At HUPSTOOT HEALTH, we are committed to providing high-quality products and ensuring that your order reaches you in good condition.

Change-of-Mind Purchases

HUPSTOOT HEALTH does not offer refunds or exchanges for change-of-mind purchases. This includes situations where a customer changes their mind, no longer wants the product, orders the wrong product, or decides that the product is not suitable for them.

This policy does not limit or exclude any rights that consumers have under applicable South African consumer-protection law.

Damaged, Defective or Incorrect Products

If you receive a product that is damaged, defective, unsafe, incorrect, or materially different from what you ordered, please contact HUPSTOOT HEALTH as soon as possible.

Please provide your order number, full name, a description of the issue, and photographs of the product and packaging where applicable.

We will assess the matter and, where required by applicable law, provide an appropriate remedy, which may include a replacement or refund.

Opened or Used Products

Because HUPSTOOT HEALTH products may be intended for consumption or personal use, we generally cannot accept returns of products that have been opened, used, consumed, tampered with, or stored contrary to the product instructions, except where applicable law requires otherwise.

Refunds

Where a refund is approved, it will generally be processed using the original payment method used for the purchase.

HUPSTOOT HEALTH reserves the right to assess each refund request individually, subject to applicable South African law.

Contact Us

For return or refund enquiries:

HUPSTOOT HEALTH
Email: support@hupstoothealth.com
Website: hupstoothealth.com